B1G IPTV
Help & troubleshooting
Resolve setup, login and playback issues before resetting your IPTV player.
Login rejected
Check the exact server address, account spelling and login type. If activation is pending, confirm it with your seller.
Playback keeps pausing
Test a second stream, restart the player and try a wired connection if available. Record the device, app and time of the problem.
App missing from the store
Check your device model, operating system and store region. Start with the device directory.
Need to renew?
Confirm the term and renewal conditions with your seller. Keep your password and playlist URL private.